Holiday Shipping: If you need to get your item by Christmas or a certain date, place your order with expedited shipping then you can email us at info@rothwellsf.com to confirm it will get there on time. Put the date you need the item by in the notes.
International Shipping:Unfortunately we are unable to ship outside of the USA from the fulfillment centers we currently use. However, you may find our goods throughout the world on different countries' Amazon stores.
Shipping Times: Our standard free Economy shipping typically delivers between 3-6 days. Please allow for up to 6 days if choosing Economy shipping. We do offer a discounted expedited delivery for an additional cost. Expedited is typically 2-3 days. To ensure as fast as possible delivery, we use a network of fulfillment centers across the United Sates to deliver our products. This drastically reduces shipping times.
Rothwell Sf is dedicated to providing pinnacle watch storage as well as pinnacle customer service, we strive to provide top quality and modern designs to all of our very appreciated customers. We gladly offer a 30 day return policy and a 12 month ( from date of purchase) warranty on all of our products. If any issues arise, we encourage you to send us an email or fill out our form on the contact page.
At Rothwell we want you to focus on your new watch box. Don’t worry about shipping, as long as you are in the United States, it's on us! (Not in the US? Reach out here for more information about our international shipping options.)
Rothwell SF is open 5 days a week M-F with a staff that's excited to get your new case to you, that means your order usually ships the same day! If you require faster shipping please reach out to us via the contact page.
If you have decided to cancel your order please send us an email at info@rothwellsf.com
In the event of a return we kindly ask that the product be returned in new condition using the same packaging it arrived in. If it is damaged, we ask that you provide photo evidence of the damage so we can determine which return facility it will need to go to. In the event of a faulty case or box, return shipping will be covered by Rothwell SF, in all other events we ask for the customer to provide shipping. We ask for customers to reach out before sending return products back.
For warranty claims please fill out the following form below.